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Michael Cummings has been planning, designing, and producing interactive systems since 1995.
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Design Means Business III

02.26.11 2

In the previous second installment of Design Means Business a baseline definition of design was established so a vocabulary relating it to business strategy could be established. As strategy is traditionally in the business domain, and design sometimes thought merely visual, some tug-of-war has arisen in many organizations, either to pull control of UX design in to the business domain, or pull customer experience strategy in to the UX design domain. A case for improving collaboration and cooperation was made, and even principals of conflict resolution were lightly treated. In this next Design Means Business installment, the UX business/design strategy dichotomy is considered in terms of ways to move from subjective design and disagreement to empirical design objectives through UX process maturity, metrics, and measurement. …read on »

Design Means Business II

06.20.10 0

What is design, really, and why are designers such pests? In Design Means Business II we’ll establish a baseline understanding of design’s role and what motivates UX designers. …read on »

Design Means Business

01.16.10 0

This first Design Means Business installment addresses the business community, primarily. It aims to improve communication and collaboration between design and business partners working on web-delivered software projects. So UX and other designers may find it helpful, too. …read on »

Garrett’s State of User Experience

10.18.09 3

Re. http://vimeo.com/6952223 Jesse James Garrett gives a State of the User Experience Address UX Week – Video Jesse James Garrett, author of The Elements of User Experience – User-Centered Design For The Web, who can …read on »

Agile 2008 Alan Cooper Interview

03.15.09 2

interview excerpts, clipped out to highlight Cooper’s ideas about Agile, Extreme Programming, Open Source, and being a knowledge worker/programmer a post industrial age, working in commercial enterprises still organized around industrial age management models. …read on »

How To Win Users

01.25.09 0

Dale Carnegie published How to Win Friends and Influence People in 1936. This book has sold many millions of copies and been translated in do dozens of languages. What can it teach us in 2009 about interaction design that we should know and can use to improve our design and management strategies? A lot, in fact, as we strive to Win Users and Influence People’s Behavior in the digital age. …read on »