UX Intensive Strategy
Brendon Schauer's UX Strategy day at UX Intensive 2008 in San Francisco was excellent. See Brandon's UX Strategy presentation slides.
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About UX Design
To Inspire
Almost always when somebody comes to you with a problem, they’re really telling you the symptoms and the first and the most difficult part of design is to figure out what is really needed to get to the root of the issue and solve the correct problem."
—Don Norman
—Don Norman