SEO and UX: Common Goals

04.25.09 0

User experience begins with the very first impression of a product or service brand. Many of us acknowledge the close relationship between information architecture (IA) and user experience design (UXD), as well as between IA and SEO. Here I draw direct lines between UX and SEO, to show how important a role SEO and social media can play in a comprehensive approach to user experience design. …read on »

Design Bliss

04.04.09 0

Designers often feel misunderstood and underutilized in their organizations. Is this because the other two main parts of the interaction design triad, business and technology, don’t understand us? Or is it because we don’t know enough about the contexts we’re working in? Probably both. How do we change that? Here I combine the wisdom of Joseph Campbell with the experience of Luke Wroblewski in hopes that they will help you, too, bring the great “boons” of hard won user experience design knowledge back to the real world of business and strategy in a way that, as Campbell puts it, “in terms and in proportions that are proper to the world’s ability to receive.” The external readings footnoted are necessary for context. …read on »

Minority Report Mouse’s Demise

03.17.09 3

User Interface Pre-cog’s Predict End of the Mouse We’ve likely all seen it: John Anderton, played by Tom Cruise, snaps on his information man-handling gloves and proceeds to literally manipulate the recorded premonitions (future memories?) …read on »

How Sociable Is Your Media?

03.08.09 0

The Peril and Promise of Web “3.0” As you probably know the etymology of “democratic” is Greek; prefix demo- “people” + kratia “rule”. People rule in a democracy. If people rule in your design process, …read on »

How To Win Users

01.25.09 0

Dale Carnegie published How to Win Friends and Influence People in 1936. This book has sold many millions of copies and been translated in do dozens of languages. What can it teach us in 2009 about interaction design that we should know and can use to improve our design and management strategies? A lot, in fact, as we strive to Win Users and Influence People’s Behavior in the digital age. …read on »

Can The Web Save Us?

06.29.08 0

Some of us have held secret hopes for the web, that it will help extend the reach of democratic principals beyond the political sphere, as it is no longer the prime mover of social transformation. As discourse, popular and academic, on life science and information science have begun to connect at their respective frontiers, and turn more and more to systems theory for models of understanding, here I attempt to weave gossamer threads from related readings together, on a theme of patterns. And by this hope to catch the imagination of interaction designers, for how patterns in the natural universe may influence our work, so we may, going forward, utilize them for greater personal, economic, and social freedom and happiness, as the 4th of July 2008 approaches. …read on »

Stumbling on Usability

11.04.07 1

Whether we know it or not, we all have psychological blind spots, and struggle with realism versus idealism. It is a natural part of the human condition. As UX professionals we must be aware of this and not let our assumptions limit us, or hinder the users we design for. Read how one psychology professor, and highly readable author, defines the problem, and how we can learn from him to better our work. …read on »