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The right touch: mapping AI presence to user intent
👤 Bradly Zavakos
📅 2026-04-27

This is the third piece in a small series on product design in AI-driven systems. The first article explored how our role as designers is evolving, and the second looked at how signals tied to user intent shape AI-powered experiences. This one builds on that foundation, moving from understanding intent to deciding how a system should show up in response to it.If you haven’t read them, no …
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