Staff Product Designer (Contractors)

• Contractors play a huge role in our economy, and are becoming more prevalent every year
• Contract work offers flexibility and independence for workers, and hiring contractors helps small business owners scale quickly and access specialized skills
• Our Contractors team helps small and medium business owners (SMBs) hire, manage, and pay domestic and international contractors
• We also help contractors manage their client engagements and build their own thriving businesses
• As a staff product designer, you’ll help bring our contractor products to maturity
• You’ll be the IC design leader across this area, driving foundational shifts to our platform and customer experiences
• This is a unique opportunity to make major experience changes to established, business critical workflows
• As part of the cross-functional leadership team, you’ll drive the entire product development process from setting the long-term vision to strategic planning; all the way to launching new features and iterating on existing ones
• Drive end-to-end design strategy and execution across the contractors experience from discovery and visioning through iterative delivery and refinement. 
• Partner with product, engineering, research, data, legal, compliance, operations, and support to define problem spaces, align on priorities, and deliver solutions that meet both customer and business needs. 
• Translate insights from research and data into intuitive, scalable experiences that support a variety of customer workflows. 
• Champion thoughtful, inclusive design by participating in design reviews, sharing feedback, and contributing to design standards and platform quality. 
• Bring genuine AI fluency to your design practice, using it to prototype quickly, shorten feedback loops, and improve contractor experiences
• Mentor and support fellow designers by offering thoughtful critique, sharing knowledge, and contributing to design community initiatives across Gusto. 

Benefits

• Gender-affirming care and support
• Family care and support, including family planning and fertility benefits
• A variety of mental health resources
• Medical, dental, and vision insurance for employees and dependents
• Free meals and refreshments at the office (conversation and community is an added bonus!)
• Paid vacation, sick time, bereavement, and holidays, paid leaves, sabbatical, and more- Strong collaboration experience with partners in product, engineering, research, and data. 
• Strong communication skills with the ability to align teams around shared goals. 
• Proven ability to lead design direction at the product level and influence cross-functional partners. 
• A portfolio that demonstrates high-quality interaction and visual design with thoughtful consideration for accessibility and end-to-end user experiences. 
• 8+ years of product design experience with demonstrated impact in complex domains. 
• Demonstrated AI fluency in your design practice. You’re using AI to move faster, prototype more, and get to better decisions
• Comfort translating ambiguity into clear design decisions and outcomes.