“It Works” Is Not “It’s Done”: UX Bugs Your QA Process Is Missing – DEV Community

A few months ago, I was running QA on a fintech platform a customer-facing portal where businesses fund a wallet and spend from it. Every wallet feature passed testing. Deposits credited correctly. Transactions deducted correctly. The ledger balanced to the kobo. There was just one problem: nowhere in the portal could a user see their wallet balance. Not on the dashboard. Not on the wallet … Full Product UX article at DEV Community »