OpenAI admits it “didn’t get everything quite right” with ChatGPT Work launch and scrambles to fix UX and costs

Ask about this article… Search OpenAI has apparently received a wave of critical feedback after launching ChatGPT Work and releasing GPT-5.6 Sol. In a statement, OpenAI’s Thibault Sottiaux admits, “We didn’t get everything quite right.” He says the team spent the past 24 hours reading feedback, analyzing usage patterns, and talking to users. They identified four problem areas. The highest … Full Product UX article at The Decoder »