Product Designer – Workflow & Interaction Design

About The Role
We are looking for a
Product Designer specializing in Workflow & Interaction Design
to bring clarity, usability, and speed to a complex backlog of configuration and management tool features. You will work inside an evolving ecosystem—taking ambiguous requirements, operational processes, and technical constraints—and converting them into
intuitive workflows, prototypes, and interaction patterns
that engineering can implement quickly.

This role is highly hands-on and thrives in environments where
execution, iteration, and problem-solving
are key. You will design workflows for operational tasks, simplify multi-step processes, improve existing tools, and help increase product delivery velocity across the organization.

While the predominant focus is on
tactical delivery
, this role also offers opportunities to contribute to interaction patterns, influence design system usage, and help raise the bar for design craft within the team.

What You’ll Do

  • Turn Complex Requirements Into Clear, Usable Workflows
  • Translate operational requirements and technical logic into clear, intuitive end-to-end workflows.
  • Design task flows, wireframes, and interactive prototypes that articulate system behavior and user intent.
  • Simplify complex, multi-step processes into guided, efficient experiences that reduce cognitive load.
  • Improve Usability Through Constant Iteration & Insight
  • Conduct lightweight validation of designs through prototypes, internal testing, or quick feedback loops.
  • Identify usability issues and opportunities to simplify or streamline workflows.
  • Contribute to pattern refinement and consistency across related tools and features.
  • Accelerate Delivery by Converting Ambiguity Into Actionable Designs
  • Quickly turn ambiguous feature requests into execution-ready designs that engineering can build.
  • Break down large or undefined work items into clear, iterative deliverables.
  • Improve existing workflows and patterns to reduce complexity and user error.
  • Partner With Engineering to Bring Designs to Life With Precision
  • Partner closely with engineers to validate feasibility, refine edge cases, and ensure smooth handoff.
  • Adjust designs quickly in response to technical constraints, new information, or shifting requirements.
  • Document interaction logic (states, rules, errors, variations) to support accurate and predictable implementation.
  • Strengthen the Design Team Through Craft, Collaboration & Shared Patterns
  • Participate in critiques, share workflow thinking, and help strengthen interaction design craft.
  • Collaborate with other designers to ensure your workflows align with broader IA, system structure, and design patterns.
  • Contribute to reusable templates, patterns, or guidelines that help improve velocity for the broader design team.

What Great Looks Like

  • You are skilled at bringing order to messy, ambiguous problem spaces through structured workflows.
  • You move quickly without sacrificing clarity or usability.
  • You design with a builder’s mindset—creating deliverables that engineering can use immediately.
  • You communicate clearly, think through edge cases, and anticipate where users might struggle.
  • You balance tactical execution with thoughtful craft.

Minimum Qualifications

  • 4-6+ years of experience as a Product Designer working on enterprise tools, internal systems, configuration platforms, or complex multi-step workflows.
  • Demonstrated excellence in interaction design, workflow modeling, and simplifying operational tasks.
  • Proficiency with prototyping tools and methods to quickly explore and validate solutions.
  • Ability to articulate design decisions, system behaviors, and user flows clearly and effectively.
  • Experience partnering closely with engineering on state logic, feasibility, and iterative handoff.
  • Portfolio showing workflow-heavy projects, not just UI visuals.

Preferred Qualifications

  • Experience designing for configuration-heavy systems, administrative consoles, or multi-role operational tools.
  • Familiarity with systems thinking, IA principles, and configuration logic (even if not the primary focus).
  • Experience with fast-paced, backlog-oriented work where priorities shift and iteration is frequent.
  • Understanding of how backend architecture, data structures, and operational rules influence UX decisions.
  • Experience contributing to or working with design systems.

Practical Experience That Would Make You Successful
You might have experience:

  • Turning incomplete problem statements into clear workflows that engineering can execute against.
  • Designing multi-step approval flows, complex forms, configuration journeys, or operations-focused tools.
  • Resolving edge cases and surfacing rules or states that were not captured in initial requirements.
  • Improving legacy or fragmented workflows to reduce user friction.
  • Delivering solutions incrementally rather than waiting for a “perfect” end state.
  • Influencing team thinking through diagrams, prototypes, and clear explanations.

Portfolio Requirements
Candidates must provide:

  • End-to-end workflow examples demonstrating how you simplified complexity.
  • Task flow diagrams, annotated wireframes, prototypes, or interaction models.
  • Evidence of iterative problem-solving and collaboration with engineering.
  • A clear explanation of how your designs improved usability or delivery speed.

Salary Range: $89,300 – $105,000 + bonus eligibility