10 Guidelines for Designing Your Site’s AI Chatbots

👤 from Nielsen Norman Group
📅 2026-04-24

Helpful site-specific AI chatbots clearly state their capabilities, offer relevant prompt suggestions, and quickly signal they know what users are looking at. Full Product UX article at Nielsen Norman Group »

Fair use excerpts with source attribution for comment, news reporting and instructive commentary only. Original summary description and analysis by UXdesign.com’s authors. Original content © Nielsen Norman Group.

Nielsen Norman Group


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