AI-Moderated Interviews: If, When, and How to Use Them

👤 Maria Rosala
📅 2026-01-30

AI interviews offer faster feedback at scale, but they’re not a replacement for in-depth, human-led semistructured interviews. Full Product UX article at Nielsen Norman Group »

Fair use excerpts with source attribution for comment, news reporting and instructive commentary only. Original summary description and analysis by UXdesign.com’s authors. Original content © Nielsen Norman Group.

Nielsen Norman Group


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